The HIDDEN COSTS OF &Quot;JUNK" MAIL

  • Mixed paper (including "junk" mail) gets trucked to recycling facilities like this one for recycling. First, it's unloaded in big piles, then pulled up a conveyor belt for sorting. (Photo courtesy of the City of Ann Arbor)

If it seems like your mailbox is stuffed with more shiny credit card offers and catalogs than ever before, you’re right. The U.S. Postal Service says the volume of advertising mail outpaced first class mail for the first time last year. The GLRC’s Rebecca Williams reports… city waste managers and environmental groups are concerned that all that mail is going to add up to a lot more waste:

Transcript

If it seems like your mailbox is stuffed with more shiny credit card offers
and catalogs than ever before, you’re right. The U.S. Postal Service says
the volume of advertising mail outpaced first class mail for the first time
last year. The GLRC’s Rebecca Williams reports… city waste managers and
environmental groups are concerned that all that mail is going to add up to
a lot more waste:


(Sound of squeaky mailbox opening)


Maybe it’s just me, but it seems like no one sends me letters anymore.
Which means my mailbox is all coupons and catalogs and pizza ads. That’s
not all bad, but honestly, most of it goes right to the shredder.


(Sound of shredder)


According to the Environmental Protection Agency, that’s a pretty common
reaction. The EPA points to one study showing that 44 percent of advertising mail
is thrown away without being opened or read.


And there’s a lot coming in. Last year, marketers and non-profit groups sent
about 101 billion pieces of mail. That’s billion with a “B.”


You might call this junk mail, but people in the business have a more
affectionate name for it: direct mail.


Pat Kachura is with the Direct Marketing Association. She says direct mail
yields a very high return on investment.


“Marketers yield about a 7 dollar return on investment for every dollar
spent on catalog marketing, and about 15, almost 16 dollars return for every
dollar spent on non-catalog direct mail marketing.”


The Association’s annual report says those hefty returns are based on an
average of just 2.7 percent of people responding to the ads they get in the
mail. Last year, that meant more than 600 billion dollars in sales.


So, it’s profitable for marketers to fill up your mailbox.


But critics say there are hidden costs that marketers aren’t paying. Some
of those costs also arrive in your mailbox in the form of a bill from your
city for solid waste disposal or recycling.


(Sound of paper pouring into bunker from conveyor belt)


If your city accepts mixed paper for recycling, your junk mail comes to a
facility like this one where it’s sorted and packaged into giant bales
weighing one ton each.


Bryan Weinert is the solid waste coordinator for the city of Ann Arbor,
Michigan.


“We end up getting about $70 a ton back in the value of the junk mail that’s
recycled. But remember it’s costing the city roughly $125 a ton or so to
pick it up.”


Weinert says his city is lucky because it has double the nation’s average
recycling rate. He says communities that don’t have a recycling program
bear even higher costs to dispose of mixed paper.


In this case, the bales of paper get made into Kellogg’s cereal boxes.


Tom Watson is with the National Waste Prevention Coalition. He says it’s
good when there’s a local market for recycled junk mail, but much of it
actually gets sent overseas.


“The unwanted mail, the mixed paper, generally has a very low value, that is often
shipped to China and it comes back to us in the kind of mottled packaging found on
the products that we buy from China. So, it comes full circle but it’s not
very efficient, all the costs of the transportation and recycling.”


Watson says it’d be much more efficient to cut back on all that mail in the
first place.


The Direct Marketing Association does offer an opt-out service. The group
says their members aren’t allowed to send any new mailings to people who
sign up. The fastest way to sign up is online, but you have to pay a $5
charge.


Tom Watson with the National Waste Prevention Coalition says that charge
might put people off. He says he’d like to see a national Do Not Mail list.
One that isn’t controlled by the industry.


“It’s very common in other countries, you can’t send mail to someone unless
they say in advance, yes I want to receive that mail from you.”


You might expect that the folks at the Direct Marketing Association aren’t
fans of the Do Not Mail list idea, but they’re not the only ones.


“What is our position on that? (laughs) I wouldn’t like that to occur.”


George Hurst is the brand manager of direct mail for the Postal Service.
It’s his job to get direct mailers to send more mail. That’s because it’s
the second largest source of revenue for the Postal Service, in the tens of
billions of dollars.


Hurst says new laws aren’t needed. Instead, he says marketers just need to
know their audiences.


“The ones that don’t do it too well, and just blanket the earth with a message,
God bless ’em, we love the postage. But you gotta know that if you’re
talking to someone who is say, 100 miles away, about coming to your
dry cleaners, you’re probably missing the mark.”


But critics say consumers deserve to have more say over the mail they bring
into their homes. They say marketers make so much money from the mail they
send… that for that small chance you might be interested in a coupon book or
sale notice, you shouldn’t have to pay the cost to throw it away or recycle
it.


For the GLRC, I’m Rebecca Williams.

Related Links

RESCUING FARMS WITH ‘AGRI-TAINMENT’

According to the food policy group Oxfam-America, more than 300,000 small farms have gone out of business in America over the last 20 years alone. Falling prices, imported produce and encroaching suburbs have all taken their toll on the family farm. But some farmers are finding new ways to keep their land and their lifestyles intact. More than a dozen of them in the Great Lakes states and southern Ontario are doing it by marketing their farms as a great place to visit. The Great Lakes Radio Consortium’s Bud Lowell reports from Hilton, New York:

Transcript

According to the food policy group Oxfam-America, more than 300-thousand small farms have gone out of business in America over the last 20 years alone. Falling prices, imported produce and encroaching suburbs have all taken their toll on the family farm. But some farmers are finding new ways to keep their land and their lifestyles intact. More than a dozen of them in the Great Lakes states and southern Ontario are doing it by marketing their farms as a great place to visit. The Great Lakes Radio Consortium’s Bud Lowell has more from Hilton, New York:


“We all love the outdoors. It’s fun it’s something we can all relax at. Its not far from where we live and we love doing it.”


Brian Camp is in the middle of a 15 acre cornfield with his family and friends. They’re more than half-a-dozen people who drove to this farm in the Town of Hilton. They’re not farmers. They’re here to have a good time wandering through a maze:


“It’s an interactive game right in the middle of mother nature. It’s a 15 acre cornfield that we carved an intricate pattern into.”


Pat Zarpentine and her husband have run Zarpentine farms and its apple orchards for the last 25 years. This year, they’ve been trying out one of the newest tools small farmers are using to keep their land in the family. It’s called “agri-tainment” – packaging a visit to a farm as an experience that people will pay to share.


According to the North American Farmers Direct Marketing Association, more than 400 farms in the United States and Canada are making money by turning at least part of their land into entertainment ventures. Charles Touchette is the association’s Executive Director:


“This is becoming very big. Especially in what we call direct farm marketing, where the people are encouraged to come to the farm directly or the farmer.”


The fall hayride at Zarpentine Farms circles land that’s been in the family since 1832. But today, the farm is under pressure from the expanding Rochester, New York suburbs. Foundations are being dug for new homes just a few hundred yards up the road.


Pat Zarpentine says she and her husband have been watching the Town of Hilton change:


“We’ve seen other people having to sell off lots and parcels to survive. But we wanted to hold onto this. There’s such a strong tradition here.”


Zarpentine Farms already sells directly to customers through a farm market. Pat Zarpentine says the family wanted something that would draw new customers, but be in touch with their farming heritage.


Some farmers have put in paint ball courses or motocross tracks. But the Zarpentine family found their answer through a Utah-based company called “The Maize” – that designs and cuts intricate mazes in cornfields:


“We deliberately chose a big maze. We wanted it so we could have the design so you couldn’t see from one path to the next path.”


The corn towers above your head in the maze and the wind rustles the stalks. You walk on beaten-earth paths, and follow clues in the form of riddles that can help you find the exit.


After about 45 minutes in the maze, 14-year-old Owen Camp and Shannon Popowich say it’s a good way to spend a Saturday:


“It’s a good way to spend a day…like when you have all day!”


Zarpentine Farms charges seven dollars a head for adults to wander through the corn maze. Pat Zarpentine says her family’s first experiment with agri-tainment hasn’t actually turned a profit. But she says the visitors have definitely boosted sales at her farm market, and the maze attracts the right people:


“We get a lot of families. It’s a good outing. It’s wholesome, a great time for family to come together and spend quality time enjoying the outdoors in a setting where most families don’t ever get an opportunity.”


Agri-tainment is a growing business. Charles Touchette of the Farmers Direct Marketing Association says it’s driven by a desire for some Americans to get back to their roots:


“It used to be a generation or two ago everybody knew their grandparents farm. Now that’s not the case – that’s three and four generations ago. It’s unique, it’s a novelty to most Americans yet it’s something that’s still in our blood – seeing some green grass and enjoying a favorite season.”


Touchette says there are no reliable numbers yet on how many farms in the U.S. are offering “agri-tourism,” but it’s growing aggressively as people start to appreciate farms at a different level. For the Great Lakes Radio Consortium, I’m Bud Lowell.