A Cup of Conscience

  • Dennis Macray of Starbucks speaks about the coffee company’s social and environmental efforts. He was the keynote speaker for the annual George McGovern lecture for United Nations’ employees. (Photo by Nancy Greenleese)

People who work to help people in poor countries have always had big hearts. Some of
those helping these days have fat wallets as well. Multinational corporations are helping
the people who grow raw materials for those companies. They’re protecting the
environment, building schools, trying to improve living conditions – just like charities.
Nancy Greenleese reports there’s controversy over the businesses’ motives. But there’s
no denying they’re changing how help is given in poor countries:

Transcript

People who work to help people in poor countries have always had big hearts. Some of
those helping these days have fat wallets as well. Multinational corporations are helping
the people who grow raw materials for those companies. They’re protecting the
environment, building schools, trying to improve living conditions – just like charities.
Nancy Greenleese reports there’s controversy over the businesses’ motives. But there’s
no denying they’re changing how help is given in poor countries:

(sound of steaming milk and cups clanking)

At a Starbucks in Germany, customers are clamoring for their daily fix of caffeine.

“My name is Ellen Sycorder and I’m from Bonn. And I’m drinking a black coffee.”

What she doesn’t realize is that it’s coffee with a conscience.

Starbucks buys the bulk of its coffee from farmers in its program called Coffee And
Farmer Equity or CAFÉ. The farmers agree to grow quality coffee without jeopardizing
the environment. They pledge to take care of their workers and pay them fairly. Ellen
can drink to that.

“I think the idea is positive and I think I would drink more coffee here than somewhere
else.”

That’s exactly what Starbucks ordered a decade ago when it teamed up with the
environmental group Conservation International. They started by helping farmers in
Chiapas Mexico grow premium beans while protecting the region’s famous cloud forest.
CAFÉ practices grew from there. Starbucks and its non-profit partners are working with
farmers now from Costa Rica to East Timor.

Dennis Macray of Starbucks says the environmental advice is paying off.

“We’ve had farmers come to us and say these practices helped me weather a hurricane
for example, where neighboring farms had mudslides.”

Starbucks’ director of global responsibility says the company sometimes even
discourages farmers from growing beans. That might seem like a grande step backwards.
But Macray says keeping the farmers in business is the goal and sometimes that means
diversifying.

He recently found out how well it was working when he visited the mud hut of a Kenyan
farmer .

“In this case, the farmer was really proud of all the fruit and other vegetables that he had
on his farm. So he walked around and showed us how interspersed in-between the coffee
and providing shade for the coffee which is very important were a number of other crops
and fruits and things that he could either sell or his family could feed itself.”

Starbucks is among a growing list of multinational companies that are pouring money
into the developing world. Veteran international aid worker Carl Hammerdorfer says
working with big corporations made him pause at first.

“I’m a pretty skeptical, maybe even cynical, person about the motives of business. I
would have said 5 years ago that these Fortune 500 companies are only talking about
environmental and social concerns for marketing purposes, so they would improve their
image and sell more product.”

But he says global climate change prompted the companies to take their mission more
seriously. Any changes to the climate that shrink the rain forest, parch or flood land
would drastically affect their supplies of raw materials.

The former Peace Corps country director says his views have changed as he’s watched
companies such as McDonalds help farmers build more stable businesses.

“The evolution of their consciousness about social and environmental bottom lines is all
good. It’s a net gain for all of us who care about these enduring gaps.”

But there are concerns that the collapse of the economy will make the companies’
generosity shrivel up. There’s not a lot of evidence of that so far. While Starbucks is
closing 900 stores, the CAFÉ program is expanding. The company says it’s vital to its
long-term success to keep grinding on.

“Grande Cafe Latte!”

(sound of milk foaming)

For The Environment Report, I’m Nancy Greenleese.

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